You will be able to get a full refund for your ticket if you have been asked to self-isolate (either through testing positive for Covid-19 or being asked by test and trace to self isolate) and can provide proof of this. This also applies to those who may be awaiting a PCR test for showing symptoms (the proof for this will be your PCR test booking). We will not be able to offer refunds to those who have to self-isolate due to government international travel restrictions.
By offering this opportunity to members who book on we aim to prevent anyone from coming who knowingly could spread Covid-19 to others at the event. Anyone who does will be going against the behaviour policy and terms and conditions agreed to during the booking process, appropriate action can be taken by the Exec in the event that this happens.
We will also offer refunds to members who cancel for other reasons on a case by case basis (like for an urgent medical or family emergency).
If you experience any issues in the booking process, please contact webmaster@ssago.org.